Custom AI Automation & Custom Agents
Custom AI agents that read documents, automate back-office workflows, and connect to your ERP, store, or operations platform — with human review where accuracy matters.
What's included
Every ai automation & custom agents engagement ships with the pieces below — scoped and priced before we start.
- Document intake agents for passports, IDs, and application forms
- Invoice scanning and filing prep for tax and finance workflows
- Inventory reorder monitoring with purchase request drafting
- ERP and operations platform integrations with audit trails
- Human-in-the-loop review queues before critical actions
- Multilingual document and message handling where required
- Secure deployment with role-based access and logging
- Training, monitoring, and post-launch agent tuning
AI solutions we build
Eight focused automation disciplines — each scoped to your systems, data, and approval workflows.
Conversational AI & Chatbots
Web, WhatsApp, and in-app assistants trained on your catalog, policies, and order data — resolving routine questions fast and handing off to staff when judgment is needed.
Voice AI & Calling Agents
Inbound and outbound voice flows for appointment confirmations, document follow-ups, and call routing — scripted to match your brand tone and customer expectations.
AI Recruitment Automation
Resume parsing, role matching, and interview scheduling that trims recruiter admin — shortlists land with hiring managers for review, not auto-sent offers.
Computer Vision & Image AI
Extract structured data from passports, IDs, invoices, shelf photos, and warehouse scans — with a staff review step before records sync to your ERP or filing workflow.
AI Video Generation
Short product demos, training clips, and social creatives built from your brand assets and approved scripts — useful when a full studio cycle is too slow or too costly.
RAG & Knowledge Systems
Private Q&A over your SOPs, manuals, and support history — answers grounded in your documents instead of generic web guesses, for staff portals or customer help centers.
ERP-Integrated AI Assistants
Agents connected to inventory, accounting, ticketing, and procurement — drafting purchase requests, surfacing low stock, and suggesting the next action inside tools your team already uses.
AI Analytics & Insights
Ask sales, branch, and operations questions in plain language — get trends, anomalies, and summary charts without standing up a full BI project first.
Clear packages, scoped deliverables
Each package is built around the platform, features, and launch support your store actually needs.
Automation Pilot
- Single workflow automation (e.g. document intake or invoice scan)
- Up to 3 document or data source types
- Staff review queue and basic dashboard
- One system integration
- 1 month support and tuning
Operations Agent Suite
- Two to three connected AI workflows
- ERP or platform integration with audit logging
- Custom validation rules for your document types
- Approver routing and error flagging
- 3 months support and accuracy improvements
Enterprise Automation
- Multi-branch or multi-warehouse agent rollout
- Advanced integrations and custom admin tools
- Compliance-focused logging and export workflows
- Dedicated launch support and staff training
- Ongoing optimization and new workflow expansion
The technology behind it
Tools we reach for on this kind of project — proven, maintainable, and boring in the good way.
Document AI
OCR and structured extraction from PDFs, scans, and photos
LLM Agents
Task-specific agents with guardrails, prompts, and tool use
Workflow Orchestration
Scheduled jobs, webhooks, and approval routing
ERP & API Integrations
Connections to inventory, accounting, and ticketing systems
Review Queues
Staff dashboards for approve, edit, or reject before submission
Audit Logging
Full trace of agent decisions for compliance and troubleshooting
End-to-end AI automation delivery
From workflow mapping and data review to agent deployment, ERP integration, staff training, and ongoing tuning for your operations team.
Workflow discovery, success metrics, and automation scope planning
Sample document review and accuracy benchmarking before build
Custom agent development with human approval steps where required
Integration with existing ERP, store, CRM, or internal tools
Field mapping, validation rules, and error handling for your data formats
Staff training, admin dashboards, and runbook documentation
Monitoring, alert setup, and accuracy improvements after go-live
Ongoing tuning as document formats or business rules change
Salla services for Saudi Arabia and the UAE
Practical Salla store setup, ecommerce design, product upload, payment setup, delivery configuration, SEO, and reliable support.
Document & Identity Processing
Agents for passports, IDs, application forms, and compliance documents — with staff review before records are submitted or synced.
Finance & Invoice Automation
Bulk invoice ingestion, field extraction, validation, and period grouping for finance teams preparing returns or internal audits.
Operations & Inventory
Low-stock monitoring, reorder suggestions, purchase request drafting, and ERP-connected assistants for warehouses and multi-branch teams.
Common Salla needs we cover
AI Automation & Custom Agents questions, answered
Clear answers for businesses looking for Salla store creation, Salla SEO, ecommerce setup, and ongoing store support.
What kinds of workflows can TechsoWeb automate with AI?
We build agents for document intake, invoice and VAT processing, inventory reorder suggestions, customer support triage, and custom back-office tasks — always scoped to your existing systems and approval process.
Do AI agents replace staff completely?
Not for critical workflows. We design human-in-the-loop review where accuracy matters — staff approve extracted data, purchase requests, or filing exports before anything is submitted or sent.
Can you integrate AI agents with our ERP or store?
Yes. We connect agents to ERPs, inventory platforms, ecommerce stores, ticketing systems, and internal APIs so automation reads live data and writes back through controlled endpoints.
Do you support mixed-language documents and workflows?
Yes. Our agents handle multilingual documents, labels, and messages — common for typing centers, retail groups, import/export operations, and multi-branch businesses.
Non-negotiables on every build
Four things we don't ship without, whatever the size of the project.
Fast by default
Optimised for speed, with sub-3-second load times.
Mobile first
Responsive layouts that hold up on every screen size.
SEO ready
Semantic markup and metadata handled from the start.
Secure
SSL, hardened configuration and dependency hygiene.